Imagination is more important than knowledge
Artificial Intelligence

Computers are now able to learn in much the same way as we humans do, and this leap in AI capabilities has been made possible by the massive increases in data and computing power. It’s the incredible explosion in data that has allowed AI to advance so quickly over the last couple of years; the more data an AI system has, the quicker it can learn and the more accurate it becomes.

This huge step forward in AI mean computers can now undertake more and more human tasks. In fact, it’s AI that allows computers to see (e.g. facial recognition software), read (e.g. analyzing social media messages), listen (e.g. Alexa standing by to answer your every command), speak (e.g. Alexa being able to answer you) and gauge our emotions (e.g. affective computing).

Brighture IT can leverage automatic speech recognition (ASR), natural language understanding (NLU), visual search and image recognition, text-to-speech (TTS), and machine learning (ML) technologies to the fullest advantage of its customers.

Benefits
  • Adopting technologies like artificial intelligence can make your business more productive by cutting down the time you spend doing basic administrative tasks.
  • Using technology like a chatbot - especially as the first line of customer interaction before speaking to a person over the phone - can cut down customer wait times significantly.
  • Avoid mistakes and 'human error', provided that smart systems are set up properly
  • Use insight to predict customer preferences and offer them better, personalised experience
  • Mine vast amount of data to generate quality leads and grow your customer base
  • Achieve cost savings, by optimising your business, your workforce or your products
  • Increase revenue by identifying and maximising sales opportunities
  • Grow expertise by enabling analysis and offering intelligent advice and support
 

Our Philosophy


Value through Quality
Our prime focus is serving our client's businesses. We believe the quality of our work spearheads the value of our products and nurtures customer satisfaction
Embrace and Drive Change
Technology waits for no one. We have to be ready to learn, unlearn, and adapt. We do not fight change but embrace and, indeed, aim to drive it.

Open Communication
For relationships to have a life, communication has to pump the blood. We believe open and honest relationships accommodate dialogue and debate.
Determined for Customer Satisfaction
We know customer satisfaction is priceless. We go the extra mile to ensure our partnership contributesto the growth plans of our customers.

Delivery Through Competitive Urgency
We understand that passion towards customer satisfaction has to be balanced with the determination to deliver on time, with quality.
Strive for Excellence
It's a moving a target, but the fun of it working to hit that mark. We will keep an unwavering eye on attaining service excellence